There has been a lot of publicity and confusion surrounding the recall of dehumidifiers that were manufactured by the Gree factory in China and sold from January 2005-August 2013. There were approximately 2.5 million dehumidifiers in the United States recalled due to a fire hazard. The recall was first announced in September of 2013 and later expanded in January of 2014.
The issue with these recalled dehumidifiers is there is a potential for these units to overheat and catch on fire posing a risk to consumers and their property. The number of incidents related to reported overheating dehumidifiers has increased 400 percent since the original recall date in September 2013.
How to Find Out if Your Dehumidifier Was Recalled
The confusing part for many consumers is that there were a wide variety of different pint size units affected (ranging from 20-70 pint capacity) that were manufactured by 11 different brands. Many popular brands known for having high quality dehumidifiers such as Danby, Frigidaire, and Soleus had models affected by this recall.
To further the confusion, only select models by these brands were affected by the recall since many of these brands produce their product in different factories other than Gree. Brands have taken different approaches to how they have responded to the Gree dehumidifier recall.
Danby, a brand with strong dehumidifier reviews from Consumer Reports, has offered clear information on their website stating that no Danby branded dehumidifier affected by this recall was sold in the United States and therefore, though they are listed in the recall, none of their product that entered the U.S market was affected by the recall. Other brands have not provided such clear information to the consumer.
Many consumers are looking for a brand that did not have any models affected by the recall such as EdgeStar, a consumer favorite which offers a line-up of affordable Energy Star rated models.
Steps You Should Take:
First things first, if you have a dehumidifier that you purchased between January 2005 and August 2013 you should check to see if your model was affected by the Gree recall.
- Locate model number of your dehumidifier which will be located on the name plate sticker usually located on the back, side or front of the unit.
- Check to see if your dehumidifier is part of the recall by going to the Gree Dehumidifier Recall Website for a list of brands and specific model numbers affected: http://www.greedehumidifierrecall.com/ProductEntry.aspx
- If your dehumidifier is part of the recall, you can enter your contact information and once submitted you will be a sent a return kit with next steps and to receive a refund.
- Call Gree Dehumidifer Recall Hotline: 1-866-853-2802
- Shop for a new dehumidifier at Compact Appliance.
Note: If you determine your dehumidifier is part of the recall, consumers should immediately turn off and unplug the unit then register their information through the above online portal.